Water Quality Advisory Rescinded

Effective immediately, the North Shore Water Utility has rescinded the Water Quality Advisory issued on March 14th, 2017.

Ongoing, routine testing demonstrates that water quality is within the Canadian Drinking Water Guidlines with turbidity consistantly below 1 NTU.


Notice of Temp Water Shut Down for residents of Bridgebay Road

Notice to residents of BridgeBay Road that there will be a temporary water main shut down from approximately 10am - 2pm tomorrow, July 12, 2017. NSWU will be excavating to repair the recent water main leak.


NSWU apologizes for this inconvenience and will employ all efforts to return water to the residents.

NSWU Notice of Temporary Service Interruption

There will be a temporary water service interruption today Monday July 10th for reseidents in Bridge Bay only from approximately noon- to as late as 3pm. Water will be shut off to determine if and where the waterleak is on Bridge Bay Rd. If a leak is confirmed another notice will follow with details regarding the time and duration of the repair.


Water Quality Advisory - NSWU

The North Shore Water Utility has issued a Water Quality Advisory.

This is NOT a Boil Water Advisory; you do not need to boil your water UNLESS you have a compromised immune system. 


Recent testing shows that current water quality is not currently meeting the Canadian Drinking Water Guidelines due to increasing turbidity (cloudiness) as a result of heavy rain and rapid snow melt. 

While health risks are considered low, the North Shore Water Utility and Interior Health recommend that young children, the elderly, people with weakened immune systems, and anyone seeking additional protection drink boiled water or a safe alternative until further notice. For these at-risk populations, water intended for drinking, washing fruits or vegetables, making beverages or ice, or brushing teeth should be boiled for one minute. 

Health risks increase as turbidity rises, particularly for at risk populations. Contaminants such as viruses, bacteria, and parasites can attach themselves to the suspended particles in turbid water. These particles can interfere with disinfection, limiting chlorine's ability to remove or inactivate the contaminants. 

Owners of all public facilities must post a water quality advisory at all sinks or drinking water fountains accessible to the public (alternatively, public fountains and taps may be turned off). As opportunities arise, they must also advise their clientele verbally of the water quality advisory. 

The advisory will be rescinded when the water quality has improved.