Our Mission

At North Shore Water Utility Nelson Ltd., we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation.

Bill Payment Options

Looking for the most convenient way to pay your bill? North Shore Water Utility offers prepayment and automatic credit card payment options. Simply choose the option that best suits your needs... Learn more...

Conservation Tips

There are a number of easy ways to save water, and they all start with you. Here are just a few ways... Learn more...

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Water Quality Advisory

March 15, 2019

The NORTH SHORE WATER UTILITY has issued a Water Quality Advisory.

This is a precautionary water quality advisory due to increased turbidy (cloudiness) as a result of warming temperatures and rapid snow melt. 

How is your water treated to protect public health?

Water system operators continually monitor water quality to make sure it is within treatment equipment specifications and meets the Canadian Drinking Water Guidelines (CDWGs).

What is the current issue with the water quality?

Spring runoff (Freshet) has increased the water turbidity. Turbidity is a measurement of how much suspended solids and dissolved solids there are in the water. A NTU (Nepholemetric Turbidity Unit) is the...

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