Welcome to the Official Website of North Shore Water Utility Nelson Ltd.

Our Mission

At North Shore Water Utility Nelson Ltd., we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation.

Bill Payment Options

Looking for the most convenient way to pay your bill? North Shore Water Utility offers prepayment and automatic credit card payment options. Simply choose the option that best suits your needs... Learn more...

Conservation Tips

There are a number of easy ways to save water, and they all start with you. Here are just a few ways... Learn more...

Recent News View All »

NSWU Rate Increase

April 01, 2022

To Our Valued Customers,

The North Shore Water Utility Ltd. (NSWU) applied to the Comptroller of Water Rights for a rate increase to come into effect January 2022. NSWU followed the formal application process outlined by the Deputy Comptroller of Water Rights, B.C. Utilities Commission (BCUS) to set new water rates.

The North Shore Water Utility has not had a rate increase applied since 2014 (6.5 years).  The rate increase was delayed in 2020/2021 due to the pandemic, however a rate increase is now necessary. The proposed rate increase has been approved by the Water Comptroller.

Water Tariff No.6

Rate Increase Approval


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