Recent News

As your local water provider, we strive to keep you continually updated on all matters related to your water service. If you do not find the information you need, please contact our office and we will gladly assist you.  Subscribe and receive all published news and notices delivered via email straight to your inbox.

Notice of Maintenance

On Thursday August 8th  the North Shore Water Utility will be conducting routine distribution system maintenance; exercising and testing isolation valves, as well as locating curb stops.

Customers...

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Update on Temporary water shut-off for Hwy3A & Bridgebay Rd Customers

UPDATE -The water main will be shut off for approximately 1-2 hours today, Monday July 8th from 10:00am to 12:00pm for an emergency water repair.

There will be a temporary water service...

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Water Service to Hwy3A & Bridgebay Rd Customers Restored

Notice to BridgeBay Rd & Hwy 3A customers: the water line has been repaired. Note that there may be air in the system. Residents are asked to simply flush top-floor taps to release air if this...

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Notice of Distribution System Flushing

The North Shore Water Utility will be conducting a distribution system flush to prevent sediment buildup and to help maintain water quality.

Note that while service will not be interrupted, there...

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Level 1 Water Conservation Notice

Summer is here!
For all customers of the North Shore Water Utility water conservation measures are now in affect. 
Level 1 Water Restrictions are as follows:
  • Lawn sprinkler or...

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Infrastructure locating June 3-7, 2024

Throughout the week of June 3-June 7, 2024, North Shore Water Utility representatives will be locating distribution system infrastructure in the service area. This will be ocurring M-F during...

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Water Quality Advisory Rescinded

Effective Immediately, the North Shore Water Utility has rescinded the Water Quality Advisory issued on April 2, 2024.

Ongoing, routine testing demonstrates that water quality is within the...

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Water Quality Advisory Issued

The NORTH SHORE WATER UTILITY has issued a Water Quality Advisory.

This is a precautionary water quality advisory due to increased turbidy (cloudiness) as a result of warming temperatures and...

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Water Quality Advisory Rescinded

Effective Immediately, the North Shore Water Utility has rescinded the Water Quality Advisory that was issued on January 29,2024.

Ongoing, routine testing demonstrates that water quality is...

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Water Quality Advisory Issued

The NORTH SHORE WATER UTILITY has issued a Water Quality Advisory.

This is a precautionary water quality advisory due to increased turbidy (cloudiness) as a result of warming temperatures and...

Read More

Level 1 Water Restrictions

For all customers of the North Shore Water Utility watering restrictions are now in affect.  
Level 1 Water Restrictions are as follows:
  • Lawn sprinkler or irrigation watering is only...

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NSWU Water Main Flushing Notice

The North Shore Water Utility will be conducting a distribution system flush to prevent sediment buildup and to help maintain water quality.

Note that while service will not be interrupted, there...

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Notice of temporary water shut off June 16, 2023 for customers on Hwy3A

There will be a temporary water service interruption Friday June 16th for NSWU customers on Hwy 3A past Main Jet.  Water will be shut off from 8:00am to 1:00pm.
Should residents experience...

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Notice of Flushing

The North Shore Water Utility will be conducting a distribution system flush to prevent sediment buildup and to help maintain water quality.

Note that while service will not be interrupted, there...

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Water Quality Advisory Rescinded

Effective Immediately, the North Shore Water Utility has rescinded the Water Quality Advisory issued March 21, 2023.

Ongoing, routine testing demonstrates that water quality is within the...

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Water Quality Advisory Issued

The NORTH SHORE WATER UTILITY has issued a Water Quality Advisory.

This is a precautionary water quality advisory due to increased turbidy (cloudiness) as a result of warming temperatures and...

Read More

Notice of Water Main Repair Valhalla Rd/Jorgensen Rd.

NSWU crews will be on site Nov 23-25 in the vacinity of Jorgenson Rd. and Valhalla Rd to conduct work on the water main. Residents in the vacinity will be verbally notified by crews of short term...

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Notice of Repair Work Valhalla Rd/Jorgensen Rd.

NSWU crews will be on site Nov 15-20 in the vacinity of Jorgenson Rd. and Valhalla Rd. A hydrovac truck will be utilized, for work on the water main. This work is anticipated to take 1-2 days.  If...

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NSWU Notice of Leak Repair Work

NSWU crews are aware of and have been working on a water leak in the vicinity of 549 Jonhstone Rd. To complete the work NSWU will be coordinating with the home owner and highways to repair the...

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Level 1 Water Conservation Notice

Summer is here!
For all customers of the North Shore Water Utility water conservation measures are now in affect. 
Level 1 Water Restrictions are as follows:
  • Lawn sprinkler or...

Read More

Water Quality Advisory

The NORTH SHORE WATER UTILITY has issued a Water Quality Advisory.

This is a precautionary water quality advisory due to increased turbidy (cloudiness) as a result of warming temperatures and...

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NSWU Rate Increase

To Our Valued Customers,

The North Shore Water Utility Ltd. (NSWU) applied to the Comptroller of Water Rights for a rate increase to come into effect January 2022. NSWU followed the formal...

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NSWU Water Main Repairs March 31, 2022

The North Shore Utility will be conducting work on Thursday March 31, 2022 as follows:
1. Sutherland Drive Leak Repair
A water main leak will be repaired on Sutherland Drive.  Water may be shut...

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Notice of Application for Rate Increase

To Our Valued Customers,

The North Shore Water Utility Ltd. (NSWU) has applied to the Comptroller of Water Rights for a rate increase to come into effect January 2022. The notice is part of the...

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Water Quality Advisory Rescinded

Effective Immediately, the North Shore Water Utility has rescinded the Water Quality Advisory.

Ongoing, routine testing demonstrates that water quality is within the Canadian Drinking Water...

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Level 1 Water Conservation Notice

For all customers of the North Shore Water Utility water conservation measures are now in affect. 
Level 1 Water Restrictions are as follows:
  • Lawn sprinkler or irrigation watering is...

Read More

Water Quality Advisory

The NORTH SHORE WATER UTILITY has issued a Water Quality Advisory.

This is a precautionary water quality advisory due to increased turbidy (cloudiness) as a result of warming temperatures and...

Read More

NSWU Water Main Flushing Notice

The North Shore Water Utility will be conducting a distribution system flush to prevent sediment buildup and to help maintain water quality.

Note that while service will not be interrupted, there...

Read More

Water Quality Advisory Rescinded

Effective Immediately, the North Shore Water Utility has rescinded the Water Quality Advisory.

Ongoing, routine testing demonstrates that water quality is within the Canadian Drinking Water...

Read More

North Shore Water Utility Response to COVID-19

To Our Valued Clients,

Due to the recent events that are taking place around the world and in our community regarding the outbreak of COVID-19, AquaDiversities Waterworks Inc. wanted to take this...

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Water Quality Advisory (WQA)

The NORTH SHORE WATER UTILITY has issued a Water Quality Advisory.

This is a precautionary water quality advisory due to increased turbidy (cloudiness) as a result of warming temperatures and...

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Water Conservation Notice

Summer is here! The North Shore Water Utility is reminding all residents to conserve water. Level 1 Water Restrictions are now in effect. 

Level 1 Water Restrictions are typically in effect from...

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New! Pay your water bill by E-Transfer

The North Shore Water Utility is now pleased to offer customers the convenience of e-transfer as a payment option. 

E-trasfer payments can be made to [email protected] 

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Water Quality Advisory

The NORTH SHORE WATER UTILITY has issued a Water Quality Advisory.

This is a precautionary water quality advisory due to increased turbidy (cloudiness) as a result of warming temperatures and...

Read More

Water Conservation Notice

Summer is here! The North Shore Water Utility is reminding water users to conserve water. 

Level 1 Water Restrictions are in effect from June 1st to September 30th annually regardless of seasonal...

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Water Conservation Notice

Summer is here! The North Shore Water Utility is reminding water users to conserve water. 

Level 1 Water Restrictions are in effect from June 1st to September 30th annually regardless of seasonal...

Read More

Valve Mapping 2016

The North Shore Water Utility is currently updating updating water system maps with the locations of shutoff valves for individulal residences. In order to do so, staff may need accees to the...

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Low Stream Flow Advisory for the Kootenay-Columbia Region

Rivers in Southeast BC are currently experiencing low or very low stream flow conditions for this time of year. This winter produced a below normal snowpack throughout much of our region, and we...

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Columbia Basin Trust - Water Smart Initiatives

The Columbia Basin Trust has sent out a newsletter regarding Water Smart initiatives for Basin communities. To view newsletter and learn more about these intiatives, please click on the lick...

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